Reception and enquiries

Reception and enquiries

How can we help you?

Can’t find what you’re looking for?

Treatment Room

Treatment Room

Let’s see what we can do…

Get immediate help with minor illnesses and injuries:

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest Minor Injury Unit:

City Health Centre
Second Floor (Boots)
32 Market Street
M1 1PL
Tel: 01618 396227
08:00 – 20:00
Manchester Royal Infirmary
Oxford Road
Greater Manchester
M13 9WL
Tel: 01612 761234
08:00 – 20:00

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.

Speak to someone now – Call NHS 111.

Call 111

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles. 111
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse for conditions such as vaccinations, sexual health, contraception, blood pressure checks, chronic diseases, health reviews, travel immunisation, wound management, cervical screening, ear syringing and lifestyle advice.

Contact a Nurse

Book an appointment on the phone0161 272 5656
Get medical advice and treatment from a Doctor.

Contact a Doctor

Book an appointment on the phone0161 272 5656
Consult a Physiotherapist for for arm and leg joint problems, muscular back and neck pain and sports injuries.
Consult an Optician for red eyes or eyelids, dry eyes, watering or discharge.

The Manchester Red Eye Service

  • Walk-in assessment and treatment for red, sore or itchy eyes through your local optometrist.
  • Free service available to all patients over the age of 12 years who are registered with a Manchester GP.
  • Patients experiencing recently occurring red eye conditions are provided with appropriate treatment closer to home or work.
Consult a Dentist if you have toothache or any dental problem.

Visit a Dentist

COVID-19 Support Room

COVID-19 Support Room

How can we help you?

If you think you might have coronavirus or you’ve been in close contact with someone who has it visit NHS 111 online coronavirus service for advice.

Well-being while staying at home

Taking care of your mind as well as your body is really important while staying at home because of coronavirus (COVID-19).

Visit NHS Every Mind Matters for advice, practice advice and support groups.

If you cannot wait to see a doctor and feel unable to cope or keep yourself safe, it’s important to get support.

Get urgent support now.

Keeping Active

To stay fit and healthy whilst at home, try the NHS Home workout videos.

Advice for patients with pre-existing conditions

Advice for Vulnerable Patients

Wellbeing Centre

Wellbeing Centre

Let’s see what we can do…


Survivors Manchester

Survivors Manchester is a survivor-led charitable organisation supporting male survivors of sexual abuse and rape in Greater Manchester, whether the traumatic event is current or historic.

Telephone: 01612 362182



End the Fear

End The Fear provide support to people who are or know someone who may be being abused.

Telephone: 01616 367525


Women's Aid

Women’s Aid aims to empower women who have been affected by domestic abuse to live independent lives free from fear and abuse.

Telephone: 0808 2000 247




Manchester Carers Network

Manchester Carers Network aims to help improve carers’ health and wellbeing and reduce ‘carer breakdown’ (when carers are in crisis). They do this by coordinating carer support and working to increase the number of carers being identified.


Manchester Carers Forum

Our goal is to provide carers with a collective voice, and to provide the reassurance that someone is listening. Just knowing that someone cares can be a lifeline. With our support groups, training, mentoring and fun activities and advocacy for carers we aim to be that lifeline.

Telephone: 0161 819 2226



Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 020 7378 4999



Child Health

Infant Feeding

All babies feed differently and all will have their different habits and patterns. This is why it’s quite difficult to say what is normal this leaflet contains an explanation of the main sorts of feeding problems and what they mean.

Infant Feeding Leaflet


Children’s Centres

There are a number of children’s centres across Manchester that offer a variety of friendly activities, events, help and support to families of children aged 0 to 5 years with advice on parenting, local childcare options and access to specialist services for families, baby massage sessions, breastfeeding support, stay and play opportunities.

find your nearest children’s centre

Is my child too ill for school?

When your child is unwell, it can be hard deciding whether to keep them off school. These simple guidelines should help.



Bronchiolitis is a common chest infection in young children. It usually occurs in children under 12 months of age. To find out more about the signs and symptoms and how to manage it

Bronchiolitis leaflet – Central Manchester Children’s Hospital

Health Visitors

Manchester Health Visiting Service offers comprehensive advice and support to parents and carers of children from pre-birth to four and a half years. A health visitor is a registered nurse or midwife with specialist additional qualifications in child, family and public health who offers a range of advice and information on feeding, parenting skills, sleeping and healthy eating and a whole lot more.

Facebook: @MFThealthvisiting


Fever in Children

A fever is a high temperature. As a general rule, a temperature of 38ºC (100.4ºF) or above is a fever.


Fever In Children leaflet

Creative Arts for Health

A programme of activities at Manchester Museum and the city’s art galleries. Find out more. 
 Open Doors @ Manchester Art Gallery
A monthly session at for autistic children and their families.
See, Make & Do @ Manchester Museum
Autism-friendly early openings before the general public and with a quiet room available.
 Muso Baby @ Manchester Museum
A friendly, interactive music session for parents and children run by music therapist
Mossa Movements @ The Whitworth
Monthly inclusive dance workshops for children with additional needs.

Coughs in Children

This leaflet contains information about how to look after a child who has a cough (not due to asthma).

Coughs in Children

Children's Eczema

An NHS nurse was asked what advice they’d give to parents of children with Eczema – and this is what they said.

Children’s Eczema leaflet

Common Childhood Illnesses

All children experience common illnesses like coughs, colds and chickenpox and having a fever is often a normal part of this.

Treating your child’s illness yourself or with advice and medicines from your local pharmacy can often be the easiest and quickest way to help your child feel better. Be prepared by keeping at home what you need, for example paracetamol, a digital thermometer and plasters.

Antibiotics are not needed for every illness and using them unnecessarily means they are less likely to work when we need them and could expose your child to side effects.

Chicken Pox

Diarrhoea and vomiting

Hand Foot and Mouth Disease


Slapped Cheek Syndrome

Childhood illness visual guide

Find out more about for your baby or child

Child Vaccinations (Immunisations)

One of the most important things that a parent can do for their child is to make sure that they have all their routine childhood vaccinations. Please talk to your GP, Practice Nurse, or Health Visitor if you have any questions or worries about vaccinations.

Most of the routine childhood vaccinations are given at the practice by the Practice Nurse. Please bring your child’s Red Book when you come to an appointment. Children in Manchester are also routinely offered the BCG vaccination shortly after birth to protect against tuberculosis – you will be invited by the Health Visitor service for this.

See the NHS Vaccination Schedule

Manchester Choose Well information

Vaccine Knowledge Project


British Heart Foundation

View information on cholesterol, its causes and how you can reduce your cholesterol level.


Cholesterol -

View information on cholesterol, risk factors and treatments available to reduce the risk.

Cholesterol Information

Statins and Other Lipid-lowering Medicines

Community Groups

Ancoats Visual Arts Group

Ancoats Visual Arts group is a group run by local people for local people. The group gets involved in local projects that matter to them and work on a variety of different creative visual arts projects. The group is hosted and supported by Creative Art Courses at Hope Mill, Pollard Street.

Telephone: 07816 791023


Ancoats Community Choir

The Hallé runs a Community Choir in the heart of Ancoats. There are no auditions and there is no need to read music or any booking required. It is open to adults of all ages aged 18+.

Telephone: 07786 681893



Ancoats Canal Project

The Ancoats Canal Project consists of a group of residents, working in partnership with the Canal and River Trust to make more of the Rochdale and Ashton canals that run through Ancoats into the Northern Quarter. They hold monthly events to clean up the canals, publicise their history and encourage people to use and enjoy them.

Facebook: @ancoatscanal



Counselling and Talking Therapies


Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123



42nd Street

42nd Street is a Greater Manchester young people’s mental health charity providing free and confidential services to young people who are experiencing difficulties with their mental health and emotional wellbeing.

Telephone: 01612 287321

Twitter: @42ndStreetmcr




Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927




Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Telephone: 0300 123 3393


More services for young people

Greater Manchester - Urgent Dental Service

The service operates from 20 different locations across Greater Manchester and patients can choose to be seen at the location most convenient for them.

Please view more information on this service

Drugs and Alcohol

Change, Grow, Live Manchester

Change, Grow, Live (CGL) Manchester works in partnership with service users to assess their requirements and to plan individual treatment plans and support that will help service users to address their problems and achieve their personal goals.

Telephone: 0161 214 0770



If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 9177 650



Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111



More tools and apps
Elderly Care

Age UK Wakefield

Age UK Wakefield promote the well-being of all older people and aim to help make later life a fulfilling and enjoyable experience. They also aim to influence the way people think about ageing and the valuable contribution older people make to society.

Telephone: 01977 552114

Twitter: @AgeUKManchester



Dementia UK

When things get challenging or difficult, Dementia UK’s nurses work alongside people with dementia and their families: giving them the one-to-one support, expert guidance and practical solutions they need, and that can be hard to find elsewhere.

Telephone: 0800 8886678

Facebook: @DementiaUK1

Twitter: @dementiauk



Dementia Friends

Dementia Friends is about learning more about dementia and the small ways you can help. From telling friends about the Dementia Friends programme to visiting someone you know living with dementia, every action counts.


Facebook: @DementiaFriends

Twitter: @dementiafriends

Dementia Engagement & Empowerment Project (DEEP)

DEEP is a UK wide network that connects groups to each other to magnify the views, hopes and intentions of people with dementia. It supports groups to share learning and skills and to increase confidence.


The Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 470 80 90


Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.

Telephone: 0800 055 6112


Eye Care

The Manchester Red Eye Service

Walk-in assessment and treatment for red, sore or itchy eyes through your local optometrist.

Free service available to all patients over the age of 12 years who are registered with a Manchester GP.

Patients experiencing recently occurring red eye conditions are provided with appropriate treatment closer to home or work.

Please view more information on this service

Family Planning

Family Planning - Urban Village Medical Practice

At Urban Village Medical Practice, we provide family planning services to all registered and unregistered patients who have a Manchester GP.

Click here for more information.


Planning your Pregnancy

If you’re planning on getting pregnant, you can improve your chances of conceiving and having a successful pregnancy follow these steps.

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from:

Download from:

Further Information

Whatever you want to know about getting pregnant, being pregnant or caring for your new baby, you should find it here:

NHS – Your Pregnancy & Baby Guide.



Please view the below document for information on Physiotherapy services

Straight2Physio information leaflet

Sexual Health

Sexual health - Urban Village Medical Practice

The practice provides sexual health screening and treatment of certain sexually transmitted infections for registered patients. For more information, please click here. 

Sexual Health and Contraception Clinics

If you think you might have an infection, or just want a sexual health check-up, the doctors and nurses at Northern clinics in Manchester will be happy to help. These clinics are free and confidential.



The Proud Trust (LGBT+)

The Proud Trust is the home for LGBT+ Youth (Lesbian. Gay. Bisexual. Trans. Other identities).

Telephone: 0161 660 3347 (09:00 – 17:30 daily plus emergency calls on weekends)




Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.


Family Planning Association

A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 020 7608 5240


Sexual Health Helpline

The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 09:00 20:00.

Telephone: 0300 123 7123

Stop Smoking

Manchester Stop Smoking Service

Manchester Stop Smoking Service provides free NHS support to help you quit smoking. Support is available from trained professional advisors at places including pharmacies, GP practices, community centres, local markets etc. The service is open to anyone who lives or works in Manchester.

Telephone: 070 3167 0366



Get Support Now

Choose from an app, Quit Kit, email, SMS and face-to-face guidance.


Quit with help

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.


Further Information

For more information about the benefits of stopping smoking, top tips and more visit:

NHS Choices – Stop Smoking

One You – Thinking of quitting?

Weight Management

Manchester Girls Can

Here to support you to try something new or return to something you loved before, through the huge range of activities available to you in Manchester.

Facebook: manchestergirlscan

Twitter: @MCRgirlscan


Get Started on the NHS 12 Week Weight Loss Plan

The NHS 12 Week Weight Loss Plan, which has been downloaded more than 4 million times, is designed to help you lose weight safely – and keep it off.



Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.

Facebook: @WW.UK

Twitter: @ww_uk


Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Telephone: 0344 892 0400

Facebook: @SlimmingWorld

Twitter: @SlimmingWorld


More tools and apps

Health Review and Assessment Clinic

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Local Pharmacies

Administration office

Administration office

How can we help you?

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