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Urban Village Medical Practice Rated Outstanding by the CQC

We’re delighted to announce that Urban Village Medical Practice has been rated Outstanding by the Care Quality Commission (CQC).

This recognition reflects our ongoing commitment to putting our patients at the heart of everything we do, treating everyone with respect, listening to what matters most to you, and delivering high-quality care every single day.

While the CQC does not produce a formal ranking of GP practices, only a small proportion across England achieve an Outstanding rating. Recent national data shows that around 4.8% of practices hold this distinction, placing Urban Village Medical Practice among a select group of healthcare providers nationwide.

We are genuinely honoured to have earned this trust from both our patients and the regulator.

What Made This Inspection Stand Out

The CQC highlighted several areas of excellence that make our practice unique:

  • Comprehensive patient monitoring — We closely track test results and treatment plans, particularly for long-term conditions such as diabetes, cancer, and sexual health.
  • A culture of learning and improvement — We actively encourage feedback, learn from incidents, and use audits to enhance the quality of care we provide.
  • Patient-centred design — Our services are shaped around your needs, not a one-size-fits-all model.
  • Outstanding leadership — Inspectors noted that “Leaders demonstrated excellence in identifying and responding to local needs and harnessing national and local opportunities to the benefit of their patients and the community.”
  • Specialist Homeless Health Service — We provide full GP registration, care, outreach, and support through our dedicated multi-disciplinary team.
  • Community outreach and partnership — We go beyond our walls, delivering outreach clinics, engaging in audit-driven improvement, and working with community partners to ensure everyone has access to care.

We also value transparency and growth. The CQC inspection identified a few areas for further development, and we view these as valuable opportunities to continue improving.

Thank You

We want to extend a heartfelt thank you to our patients and community. Your feedback, trust, and support inspire us to keep improving and to provide the best possible service in today’s healthcare landscape.

We remain committed to continuous improvement and today, we’re celebrating this achievement together.